Terms & Conditions
By using Peersun's website (peersun.com) or purchasing our products, you agree to these terms. Please read them carefully.
1. Account Rules
To place orders, you may need to create an account. You must provide accurate information (name, address, email) and keep your password secure.
You're responsible for all activity on your account. Contact us at service@peersun.com if your account is compromised.
2. Order & Payment
When you place an order, it's a request to purchase. We'll confirm acceptance via email (with an order number) once we verify stock and payment.
Payment must be completed at checkout (we use secure processors—we don't store full card details). Orders may be canceled if payment fails or items are out of stock.
3. Shipping & Delivery
We ship to addresses you provide at checkout. Delivery times vary by location (see product pages or order confirmations for details).
We're not liable for delays caused by shipping carriers (e.g., weather, customs) or incorrect addresses provided by you.
4. Returns & Exchanges
You may return unused products in original condition within 30 days of delivery (with tags and packaging intact).
To initiate a return, email service@peersun.com with your order number. We cover return shipping for our errors (e.g., wrong item, defect); you cover shipping for changes of mind.
Refunds are processed to your original payment method within 7-10 business days of receiving returned items.
5. Product Information
We strive to display accurate product details (specifications, color, materials) on our site, though slight variations may occur (e.g., screen color differences).
Specifications follow our product guides—review them before ordering; contact us if you need assistance.
6. Your Responsibilities
Don't use our site for illegal activities (e.g., fraud, distributing harmful content).
Respect our intellectual property: You may not copy our product designs, website content, or logos without permission.
7. Our Liability
We're responsible for issues with our products (e.g., defects) but not for indirect losses (e.g., inconveniences from delayed delivery).
We don't guarantee the website will always be error-free or available (we may perform occasional updates and maintenance).
8. Changes to Terms
We may update these terms. Continued use of our services constitutes acceptance of revised terms.
9. Contact Us
For questions about these terms, email service@peersun.com.
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK.
