Return Policy
1. Basic Return Rule
You can return any Peersun socks within 30 days of delivery (check your delivery confirmation email for the start date).
2. What’s Eligible for Return?
To qualify:
- Socks must be unused, unwashed, and with original tags attached (no stains, odors, or signs of wear).
- Include your original order number (find it in your order confirmation email).
3. How to Start a Return
- Email our team at service@peersun.com with:
- Your order number
- Reason for return (e.g., wrong size, change of mind)
- We’ll reply within 24 hours with a return address and simple steps to send back your socks.
4. Who Pays for Return Shipping?
- Our fault: If the socks are defective, wrong size (we sent the wrong one), or damaged—we cover return shipping costs.
5. Refunds
- Once we receive and check your returned socks (takes 1–2 business days), we’ll process your refund.
- Refunds go back to your original payment method (e.g., credit card, PayPal) and take 7–10 business days to show up (depends on your bank).
6. Questions?