Return Policy
1. Basic Return Rule
You can return any Peersun products within 30 days of delivery (check your delivery confirmation email for the start date).
2. What's Eligible for Return?
To qualify:
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Products must be unused and in original condition with all tags and packaging intact
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Include your original order number (find it in your order confirmation email)
3. How to Start a Return
Email our team at service@peersun.com with:
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Your order number
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Reason for return (e.g., wrong size, change of mind)
We'll reply within 24 hours with a return address and simple steps to send back your items.
4. Who Pays for Return Shipping?
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Our fault: If the products are defective, incorrect, or damaged—we cover return shipping costs
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Your preference: If returning for size exchange or change of mind—you cover return shipping
5. Refunds
Once we receive and check your returned items (takes 1-2 business days), we'll process your refund.
Refunds go back to your original payment method (e.g., credit card, PayPal) and take 7-10 business days to appear (depends on your bank).
6. Questions?
Email service@peersun.com—we'll help with your return quickly.